How Long Will Delivery Take/How Much Does It Cost?
How Do You Send My Order?
Is There Any Tracking Available For My Order?
What If I am Not In When My Order Is Delivered?
Q. How Long Will Delivery Take/How Much Does It Cost?
A. If you place your order before 1200GMT your order will usually be dispatched the same day.
The following is a table with average delivery times for your country:
| Delivery Method |
Price |
Expected Delivery Time |
| Royal Mail First Class |
£1.50 |
1-3 Days |
| Royal Mail First Class (Recorded) |
£2.50 |
1-3 Days |
| Royal Mail Airmail (Europe) |
£2.20 |
3-5 Days |
| Royal Mail Airmail (Rest of World) |
£3.00 |
5-10Days |
UK orders over £30 are shipped free of charge first class, as are all international orders over £50 and this option will be selected for you automatically upon checkout.
Please keep in mind that the postal service delivery is not our responsibility. The delivery times above are averages; most orders arrive within these times, sometimes sooner. If your order is delayed, please wait 5 working days after the estimated times above before contacting us about non-delivery of your order. We will then put in a claim to the appropriate shipping authority and stay in contact with you to resolve the matter.
Q. How Do You Send My Order?
A. We will send your order in a white bubble padded envelope with your address and our logo on the front and our address on the back so you will know immediately who it is from. Your bits will be stored inside one or more clear plastic grip-seal bags and a sales invoice will be included with your order detailing the parts you ordered, and the prices you paid. All orders are checked and signed complete without fail by two staff members prior to despatch so it is extremely unlikely that there will be any parts missing from your order.
Q. Is There Any Tracking Information Available For My Order?
A. Currently we only offer tracking services on our UK First Class (Recorded) delivery option. The tracking details will be appended to your order upon despatch and a reference number will be emailed to you.
We do not offer a tracking service to Europe or the rest of the world as the prices for shipping are a bit high for most customers to consider it a delivery option but if you email us prior to ordering we will happily negotiate sending your order by a different method.
Q. What If I'm Not In When My Order Is Delivered?
A. Most of our orders are sent so they fit easily through most standard letter boxes, ensuring you always get your order in a timely manner. However, recorded deliveries and particularly large orders will require you to be a home when they are delivered. If you are out the postal service will usually leave you a card detailing where you can pick up your parcel. If any orders are returned to us undelivered due to problems with information you have supplied to us you will be contacted by email. An extra delivery charge will be applied, and upon payment your order will be resent or you will be refunded, minus any charges we may have incurred.
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