My Order Is Not Arrived, What Do I Do?
There Is A Part Missing From My Order, What Do I Do?
Q. My Order Has Not Arrived, What Do I Do?
A. If your order has not arrived within the period stated within the expected time allowed on the shipping table of this FAQ please wait 5 working days and then send an email to contact us detailing your problem and include your order number.
Q. There Is A Part Missing From My Order, What Do I Do?
A. This is an extremely unlikely situation as your order is checked three times and signed complete by two staff members, along with being shipped inside two sealed bags. Please check the bag and the area where you unpacked your order to try and locate the missing bit(s). If you are still sure that there is a problem, contact us and we will try and resolve the situation.
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