Please Read This Section Before Requesting For Bits.
Are Your Bits New?
How Many Of Each Part Do You Have In Stock?
Why Are Some Items So Low In Stock?
What If I Would Like A Bit That You Do Not Stock?
What If There Is A Problem With The Stock?
Q. Are Your Bits New?
A. Unless stated otherwise, all our bits are brand new and completely free of defects and are in the condition you would expect to receive them from Games Workshop. Where parts are listed as broken or second-hand, they are in the condition pictured.
Q. How Many Of Each Part Do You Have In Stock?
A. The current stock level for each individual bit is listed near the picture in the category view and is also displayed in the product listing. Please do not email us asking if we have a particular part in stock; if we have it, it's already on the site.
Q. Why Are Some Items So Low In Stock?
A. Some boxed sets only contain one or two of certain parts. This sometimes mean they are very popular and they sell out quickly. Also if we wanted to have 100 of some items in stock then we would have to buy 100 boxed sets and that is beyond our budget.
Q. What If I Would Like A Bit That You Do Not Stock?
A. If the part you would like is not listed on our site you can request that we stock it by using the button in the top right-hand side of our site.
Although we strive to provide everyone with every bit they could ever want, this is not always
possible; if you are requesting one piece from a boxed set that costs £20 it is highly unlikely
we will be able to acquire the bit you need as it is simply doesn't make much business sense.
For these kinds of requests you may be better visiting forums like www.swchq.co.uk or
www.warseer.com and visiting their trading sections. We should be able to accomodate your request
if it's more than ten pieces from a box though.
Please be polite when requesting bits. Greet the recipient, ask nicely and sign off at the bottom,
the same way we reply to you.
We do appreciate suggestions for new boxed sets but please bear in mind that it will take a few requests
for us to start stocking it.
Q. What If There Is A Problem With The Stock?
A. On the rare occasions that we make a mistake with the stock on the site and there is not enough to fulfill your order we will usually offer you a refund on the missing parts or allow you to select replacements parts to the value of the missing ones. We acknowledge that occasionally with stock so small that there may sometimes be a problem with missing bits but we will do our best to rectify the situation.
My Question Is Not Answered/I Still Need To Contact You. Fill In Our Contact Form Here. |
